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Privacy Policy

Privacy Policy

Effective Date: 18th April 2025
Company Name: Webly
Registered in: South Africa
Email Contact: info@gowebly.co.za


1. Introduction

Webly (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us, use our website, or make use of our services.


2. What Information We Collect

We may collect and process the following personal information:

  • Full name and contact details (email address, phone number, etc.)

  • Business or company information

  • Billing and payment details

  • Website login credentials (if provided for project purposes)

  • Technical data such as IP address, browser type, and usage statistics (via cookies)

  • Any other personal information you voluntarily provide to us


3. How We Collect Information

We collect personal information directly from you when:

  • You fill out a contact or enquiry form on our website

  • You sign a contract or proposal

  • You communicate with us via email, phone, or messaging platforms

  • You use our services or make payments

We may also collect non-identifiable technical data automatically when you interact with our website.


4. Purpose of Collection

Your personal information is collected and used for the following purposes:

  • To provide web design, development, and hosting services

  • To send invoices, receipts, and other service-related communication

  • To respond to enquiries and provide customer support

  • To manage and maintain our business operations

  • To comply with legal and regulatory obligations

  • For marketing (only with your consent)


5. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request the correction or deletion of your information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, contact us at [Insert Email].


6. How We Store and Secure Your Data

Webly uses appropriate technical and organizational measures to safeguard your data, including:

  • Secure servers and hosting environments

  • Password-protected systems and devices

  • Restricted access to personal data

  • Regular data backups and antivirus protection

We only retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.


7. Sharing of Information

We do not sell or rent your personal data to any third party.

We may share your data with trusted service providers (e.g., payment processors, hosting platforms) who are contractually obligated to protect your information and comply with POPIA.

We may disclose your information if required to do so by law or if necessary to protect our rights, users, or property.


8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and gather anonymous analytical data. You can control cookie settings through your browser preferences.


9. Cross-Border Transfers

If your data is transferred outside of South Africa (for example, to servers or service providers located abroad), we ensure it is done in compliance with POPIA and with adequate data protection safeguards in place.


10. Changes to This Policy

Webly reserves the right to amend this Privacy Policy at any time. Updates will be posted on our website, and continued use of our services after such changes indicates your acceptance of the updated terms.


11. Contact Information

If you have questions, concerns, or requests regarding your personal information, please contact:

Webly (Pty) Ltd
Email: info@gowebly. co.za 
Phone: 068 041 2799
Website: www.gowebly.co.za

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